Monday, October 2, 2023

阿明帝皇鸭 Meng Meng Roasted Duck (KSL City Mall)

Review Rating: ⭐⭐⭐⭐ (Highly Recommended)

Address: 
Level 2, KSL City Mall, 3, Jalan Seladang, Taman Abad, 80250 Johor Bahru, Johor, Malaysia
(Located within KSL City Mall)
Google Map Link: https://maps.app.goo.gl/1iDHmLMWrcDdk2ty6
(Please refer to the Timings provided in the Google Map Link for the Operating Hours.)

烧味三拼 Roasted Combination Platter (Small) = RM46.00
Consists of 🦆 Roast Duck, 🐷 Roast Pork and 🍖 Char Siew 

Service Charge 10% = RM4.60
SST Tax 6% = RM2.76

Grand Total = RM53.35


📋 Here is the Full Menu of the Eatery/Restaurant.
Prices are Accurate as of the Date of the Post.



This Roasted Franchise can be seen all over JB, and the one i'm visiting is the one at KSL City Mall. 🤔
According to JohorKaki, the Owner used to be an Apprentice at the Famous Ya Wang
during his Teens and opened his First Shop in Johor Jaya in 2003.
🤔

The Outlet in KSL City Mall is Beautifully Furnished as a Chinese Restaurant. Not as Crowded as D' Shanghai next door but also still got quite a few people on a Weekday. 👍 For some reason, this place also didn't have its Aircon working, so it was also Hot and Stuffy. 🥵 (Maybe the Centralized Aircon in KSL was spoilt that day?)

The Staffs were Polite and Professional and there is an interesting story about them which I will discuss later. 👍 
As I wanted to get a Sampler Taste of the Roasted Meats, I ordered their Small Platter which is supposedly meant for 2-3 People. As this Restaurant focus on Roasted Meats, I will use You Kee XO Restaurant that I reviewed previously in the Same KSL City Mall to also do a Comparison. 👍

烧味三拼 Roasted Combination Platter (Small) = RM46.00
Consists of 🦆 Roast Duck, 🐷 Roast Pork and 🍖 Char Siew 

When this was served up, I am Immediately Impressed by how Beautiful the Presentation Looks! ♥️ The Elegant Duck-Shaped Porcelain Dish compared to You Kee's Platter is so much more Generous and Beautifully Appetizing! 😋

And its not only just the Porcelain Dish itself, you can plainly see how much More Effort Meng Meng goes into Cutting and arranging the Meats. 
🤔

If you do a comparison between Meng Meng and You Kee, its like You Kee doesn't even bother. 😅 This here, is a High Class Restaurant Standard Presentation and Plating.

The first thing I noticed is that the Danggui Taste of the Sauce is Strong. 👍 Herbly and Sharply Salty, this is an Amazing Sauce itself to lum all over the Meats. 😋 I also like that they give some Braised Peanuts here too. Soft and Mushy, their main job is to help relieve abit of Flavour Fatigue from too much Meat. 🥜😋






The Chilli is Super Sharply salty and Sourish.
🌶️ First taste of it assaults your Nostrils, then the Spiciness slowly creeps in from the back of your tongue. 🌶️

This is and Excellent Chilli for Roasted Meats.




🦆 Quality of the Roast Duck


Compared to You Kee, the Roast Duck here is definitely on a Much Higher Level. 👍 Meat doesn't taste Gamey. 😋 While I didn't like that it is mostly Boney and not as much Meat, the Meat it does have is Fat and Juicy. 😋 This is a Good Restaurant Quality Duck. At least it lives up to its Signboard. You Kee's Roast Duck as I mentioned in my past review is a Complete Joke compared to Meng Meng. 😅

🐷 Quality of the Roasted Pork (Sio Bak)

Again, this is a Much Better Quality Sio Bak compared to You Kee. 👍 It is Salty with a Delightful Smokey Taste. Skin is Crunchy and Meat is on the Firmer Side. You Kee's Sio Bak is a Complete Disgrace compared to Meng Meng. 😅

🍖 Quality of the Char Siew

The Char Siew is Charred Beautifully, Fatty and Not Overly Porky and not Overly Sweet. 😋 But it cannot compare to You Kee's MELT IN THE MOUTH "Meat Candy" Char Siew. 🤔 Don't get me wrong, Meng Meng's Char Siew is a Decent Char Siew, but there is Absolutely No Question that You Kee's Char Siew is on Another Level Completely. 🤔


Meng Meng Roasted Meats are all Acceptable Decent Quality but Nothing is Super Mind Blowingly Good. 🤔 Amount of Meats I feel is just Nice for 1 Big Eater to Enjoy. The 2-3 People that they recommend eating this must be Very Small Eaters hahaha! 😅 I would also highly recommend ordering Rice to pair with these as they can be Salty. 🍚

You Kee's Insane Melt in the Mouth Char Siew blows Meng Meng out of the Water, but its Roasted Duck and Sio Bak are a Complete Joke. 😅 Both are Good Restaurants that have their Good and Bad Points. 🤔

Why did this Restaurant get my Highest Top Score?

Now when this was served to me, they did not hand me an additional Small Plate to eat the Meats with, and expected me to eat directly from the Platter itself. 🍽️🤔 While you can eat from the Platter, in a Chinese Restaurant, it is not considered Polite and is even considered Barbaric. 😅 

The Polite way to eat is to take a Piece of Meat from the Platter, put it on a Smaller Plate and eat from the Smaller Plate. 🍽️👍 But I purposely did not request for another plate and ate from the Platter as I wanted to test if the Staffs are Alert and will react to my Plate-less Situation. 🤔

During the 1st Half of the Meal, no one came over and offered me a Plate, and in my mind, I had already decided to lower my score for this Restaurant for this Goof-Up. 🍽️🤔 Mid-Way during my Meal however, a Young Staff actually came over and after seeing me without a Plate, actually handed me a Small Plate without me reminding, and she even apologized for not providing the Plate when they first served. 😳 Apology Accepted! 😄 Hahaha!

100% Perfect Customer Service is really difficult to achieve and sometimes Service Lapses or Goof-Ups will occur due to Human Errors or Oversight. 🤔 But its how a place does Service Recovery that is more important. 😅 A Lesser Restaurant would have just simply ignored me and left me to eat from the Platter all the way to the end. 😅

I appreciate the attentiveness of the Staff who decided to take action even Mid-Way during my Meal and performed her Service Recovery to me as soon as she saw my situation. 👍 This is very Commendable Customer Service, and is the reason why I have no issues giving this place my Highest Top Score. 👍

RM53.35 (S$15.35) isn't exactly cheap, and while nothing tastes exceptionally Mind-Blowing here, they are all still Decent Restaurant Quality Roasted Meats and the Customer Service while goofed-up in the Beginning, was still worth it in the end due to the Effort in Service Recovery. I'm Impressed with the Effort and still enjoyed my Meal here. 👍 Have you eaten at Meng Meng before? I'd love to know what are your thoughts!

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