Wednesday, October 2, 2024

New Entry Coffee

Please note that this Establishment has Ceased its Operations.

Review Rating: ⭐⭐
 (Below Average)

Address: 
228, Jalan Tun Abdul Razak, Wadi Hana, 80000 Johor Bahru, Johor, Malaysia
Google Map Link: 
https://maps.app.goo.gl/eBbWhQbeoELafggb6
(Please refer to the Timings provided in the Google Map Link for the Operating Hours.)


☕ Caffe Latte (No Sugar, Iced) = RM13.00
🍩 Pain au Chocolate = RM10.00

Service Charge 10% = RM2.30


📋 Here is the Full Menu of the Eatery/Restaurant.
Prices are Accurate as of the Date of the Post.

This was a Small Modern Cafe located in the Gim Shew Shophouses in Wadi Hana. 🏘️ As are the rest of the Cafes here, it also opened only very recently. Its very Sparsely Decorated and is going for a Minimalistic Industrial Look aka "Save Money on Renovations." 😅  
They have a Very Small Menu as you can see in my Photo with not alot of items. 📜 But I was ok with it, since this was my Last Stop in Wadi Hana before I head back to Singapore so I was also somewhat Full already having eaten from other places. 😅

I liked that the Plates and Utensils they use are predominantly Metal. đŸŊ️ Even their Table Coasters are made of Metal. I appreciate that each Table have a Bottle of Plain Water available whether you order any drinks or not. 💧👍Caffe Latte took 4 Mins to Serve up, followed by the Pain Au Chocolat which took 7 Mins. Everything was up by 7 Mins.

Very Procedural type of Customer Service Vibe from the Supervisor

The Staffs here are Very Young and I was initially greeted by a Chinese Guy who looked like the Supervisor. đŸ¤ĩ‍♂️ 
I'll be honest, although he tries to be Polite, he doesn't give me a Very Approachable Feel. 🤔 The General Vibe I get from him is that he is trying to do what I describe as "Procedural Customer Service", not "True Customer Service". 🤔

I don't even remember seeing him smile at all. 🤔 He just gave me the impression he is just following thru the Motions of Customer Service rather than actually trying to be Friendly. 🤔 In fact, I feel he seems more concerned about his Cash Register than me as a Customer tbh. đŸ’ĩ😅

Much Friendlier Customer Service from a Junior Staff

There was however a Malay Junior Staff by the name of Muhammad. đŸ¤ĩ‍♂️ I could tell he was probably new because I occasionally see the Chinese Senior Staff teaching and guiding him on what to do. 🤔 
Even though a more Junior Staff, Muhammad gave off a Much More Friendlier Vibe in Comparison. 😄 I could feel his Eagerness and Willingness to serve and I was impressed when he could confidently give me his Recommendation for a Zero Sugar Beverage. đŸĨ¤đŸ‘ In fact, Muhammad was really the Sole Reason why I did not give this place a Lower Score. 👍



☕ Caffe Latte (No Sugar, Iced) = RM13.00


I'm no Coffee Connoisseur but I feel this is ok lah. 🤔 Taste abit more on the Milky Side. Coffee Taste is Subtle but its Presence can still be felt.

I'd describe this as perhaps a Slightly Better Version of Mcdonalds Iced Latte. ☕😅 Acceptable but don't taste very special for me.





🍩 Pain au Chocolate = RM10.00


I've heard of this Pastry before but never really tried the Real Thing because its so expensive in Singapore! 🇸đŸ‡Ŧ😅 
They give a pair of Fork and Knife for this, but I feel don't need to pretend to act Atas lah as using Fork and Knife will just cause it to Crumble in a Million Pieces. đŸŊ️😅 I find it more convenient to just hold it with my hand and munch it. Barbaric probably, but more Convenient hahaha! 🍩😅

This Pastry is like a Variant of a Croissant with an Emphasis on Layering. I reckon the method to make this should be roughly the same. đŸĨđŸ¤” Just like a Croissant, this is the sort of Pastry that is "Outside Crispy, Inside Soft" type. Croissant itself is a Very Complicated Pastry to make so I do appreciate the Technique behind this. 🤔

Before I ate this, I also assumed this Pastry is like a Liu Sha Bao with Hot Chocolate Cream Oozing out if I were to Break it but it doesn't work that way. 🤔 
The Filling is actually only abit of Slightly Hardened Dark Chocolate. đŸĢ There's not alot of it and only gives a little tease of Chocolate when you bite into it. 🤔 Not Overly Sweet. Imagine a Chocolate Flavoured Croissant with a Very Small bit of Dark Chocolate Cream within as you're not off from what this taste like. đŸĢđŸĨđŸ¤”

Having said that, as I have baked Pastries myself, I suspected this isn't made Fresh In-House. 🍩🤔 Unlike a True In-House Made Pastry, I could not taste any Presence of Butter at all. 🧈🤔 The Overall Look also don't look Vibrant and the Bite Feel just didn't tasted Fresh. If you bake Pastry and eat them Fresh, you will understand what I mean. đŸ”Ĩ

Looking at how small this Cafe is, I also highly doubt they have an Actual Full Kitchen with a Proper Oven. 🤔 I had my suspicion that this is probably from some Pastry Supplier. 🤔 Muhammad confirmed my Suspicion and admitted that this IS indeed from a Supplier. 🤔 Bingo. In fact none of their Pastries are made in-house and are all from a Supplier. Totally 吃垗å‡ēæĨ this is a Supplier Level type of Pastry. 🍩🤔

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Conclusion and Closing Thoughts

RM13.00 (S$4.00) for this Standard of Latte I feel is not worth the money. Nothing special about it, it tastes like any other Iced Latte. ☕🤔 If an Actual Michelin-Awarded Fine Dining Restaurant like Neighbourwood that I reviewed previously in Penang can offer their Coffee at RM9.00, I don't see why THIS place can dare to ask for more. 🤔

RM10.00 (S$3.10) for a Pastry that's not made Inhouse and just merely from a Supplier is a Waste of Money and dare I say it, an Absolute Insult to Actual Pastry Chefs everywhere. 🙄 Do you have any idea how much Hard Work and Effort goes into the making of a Pastry like this? đŸĨđŸ™„
Is this how such Modern Cafes operate? Rent a Shoplot, 🏠 Renovate it a little and get some Supplier-Level Pastry đŸĨ and you can call yourself a Cafe 老æŋ already? ☕🤔 Maybe I'm not the Target Audience for this place. Muhammad is really the Only Thing that I feel is good about this place. 👍 Even though a Newer Staff, I feel he has an Inate Customer Service Attitude and with more Experience can certainly excel further. đŸ¤ĩ‍♂️👍

I'm sorry if I sounded too harsh for this Review but I just feel there is No Reason for why this Cafe needs to exist. 🤔 Pastries are sourced from a Supplier, đŸĨ Customer Service Level also so so only. The Supervisor was more concerned about his Cash Register than me even when we were Conversing. đŸ’ĩ🤔 What can this place offer that other Cafes cannot? 🤔 
Unless they decide to re-think their Concept, don't bother with this place. 🙅‍♂️ There are other Cafes that are worth your money and time here at the Gim Shew Shophouses. 🤔